Terms And Conditions
By undertaking a course of therapy with us you accept that we cannot guarantee the therapeutic outcome and that our fees are in consideration of our time and expertise regardless of the therapeutic outcome.Fees and payment
Full payment will be processed by credit card when booking your appointment. No refunds are available, but if seventy two hours working days notice is given (10 - 5 Mon-Fri) the appointment may be carried over at the discretion of TBC Private Practice.Cancellations
Notice of cancellation must be given by letter, telephone, or email to reach us at least seventy two hours before the appointment.
We reserve the right to cancel an appointment at our sole discretion. We will only do so in the most exceptional circumstances and will give as much notice as possible. We accept no liability whatsoever for any financial or other consequences of the cancellation.
Arriving late for an appointment
If you are running late please let us know as soon as possible. We will do our best to make a full session available but as our ability to do so will depend upon bookings subsequent to your appointment we cannot guarantee to do so.
If your session has to be curtailed due to your late arrival the full session fee remains payable in full.
If we are unavoidably delayed we will let you know as soon as possible. We will offer you an alternative appointment at the earliest available date and time but accept no liability whatsoever for any financial or other consequences of the delay.
Confidentiality
We are bound by the ethical code of the British Society of Clinical Hypnosis and will maintain your personal data in the strictest confidentiality. We will not disclose your personal information to any third party unless required to do so by law.
The information you provide during the course of your treatment will be held in the same strict confidentiality unless you instruct us in writing to share it with your GP or other healthcare professional.
